Our Services

HR Solutions That bring clarity, compliance, and confidence to your business

Fractional Leadership

Not every organization needs a full-time HR executive, but every business deserves executive-level HR expertise. Our Fractional HR Leadership service provides access to seasoned HR direction tailored to your scale, goals, and budget. We help you design and execute compliant people strategies that align with business objectives, from policies and performance systems to culture development.

Whether managing growth, change, or compliance, we act as your HR partner, not just a consultant. You gain ongoing access to a senior HR advisor who can lead initiatives, coach managers, and ensure your workforce strategy drives measurable results, all without the cost of a full-time CHRO.

What You’ll get

  • Dedicated HR Partner leading your people strategy.

  • Compliance, performance, and retention frameworks.

  • Policy and process creation or optimization.

  • Access to strategic guidance for leadership and culture.

  • Monthly or project-based partnership options.

Workforce Planning

A thriving organization starts with an intentional workforce strategy. Our Workforce Planning & Development package helps you anticipate future needs, close talent gaps, and strengthen leadership pipelines. We analyze workforce capacity, assess skills, and design growth pathways that keep your team agile and prepared for what’s next. Through data-driven insights and people-first planning, we ensure every role, process, and training initiative supports your long-term vision. The result: a workforce that’s not just staffed, it’s strategically built for sustainability and success.

What You’ll get

  • Workforce capacity assessment and role mapping.
  • Competency and skill gap analysis.
  • Succession and leadership development planning.
  • Custom training tracks and learning roadmaps.
  • Metrics for retention and performance improvement.

HR 911

Your On-Call HR Lifeline

When urgent HR challenges strike, every minute counts. HR 911 gives you immediate access to expert, confidential, and judgment-free support from an experienced HR professional who has seen it all.

Perfect For: Business owners, managers, or leaders facing time-sensitive people issues that require quick, professional guidance.

For Businesses

When an urgent HR issue arises, from performance crises to compliance questions, Epiphany HR Solutions is your emergency hotline.

What You’ll get

  • On-call consultation for HR emergencies.

  • Guidance on employee relations, terminations, or investigations.

  • Compliance reviews and next-step protocols.

  • Documentation templates and talking points when time matters most.

  • Discreet, judgment-free expert advice when you need clarity fast.

For Individuals

You don’t have to navigate workplace challenges alone. HR 911 for Individuals provides confidential support for professionals facing complex employment situations.

What You’ll get

  • One-on-one confidential consultation with a senior HR advisor.

  • Guidance for performance improvement plans, disciplinary action, or resignation strategy.

  • Review of employment agreements or workplace policies.

  • Action plan for navigating next steps with confidence.

  • Personalized insight on protecting your professional reputation and rights.

When To Call HR 911

When you need support right now.

  • You need to terminate or discipline an employee and aren’t sure how to document it properly.

  • An employee has filed a complaint or made a harassment allegation.

  • You suspect a policy violation but don’t know how to investigate.

  • You’ve received an EEOC, DOL, or unemployment inquiry.

  • A workplace conflict is escalating, and you need coaching or mediation guidance.

  • You need immediate compliance clarity on an urgent issue (ICE, leave, pay, discrimination, etc.).

Recruitment As A Service (RaaS)

Flexible, expert-led hiring support without the overhead of an internal recruiter.

Epiphany HR Solutions’ Recruitment as a Service (RaaS) is a scalable hiring solution for small and mid-sized businesses that want to attract and hire great talent without the time drain, guesswork, or cost of a full-time recruiter. We partner closely with business owners to manage the most critical parts of the hiring process while keeping you fully informed and in control of final decisions.

Our Recruitment Framework

1. Discovery & Alignment

 

Client completes a Recruitment Intake Questionnaire covering role scope, compensation range, expectations, and success criteria. Strategy call confirms timeline and hiring goals.

 

2. Discovery & Alignment

 

Review or refine existing job description. Add-on available if a job description does not exist. Market guidance provided to ensure competitiveness.

 

3. Sourcing & Screening

 

Job posting and candidate sourcing using client-selected platforms. Resume review, candidate screening calls, and shortlisting

 

4. Interview & Selection Support

 

Interview coordination, candidate communication, and decision support.

 

5. Offer & Close

 

Optional add-on: Offer letter creation and acceptance coordination.

 

Roles We Recruit for

Administrativer & Operatrions

 

Administrative Assistants, Office Managers, Executive Assistants, Customer Support.

 

Professional Roles

 

HR, Marketing, Finance, Social Media Coordinators

 

IT & Technical

 

IT Support, Systems Admins, Engineers and Software Developers

 

Management & Leadership

 

Supervisors, Mid-Level Managers, Senior Leaders

 

Healthcare

 

DSP, Childcare, Home Health Aides, House Managers/Supervisors

 

1099 / Contract Roles

 

Consultants, Project-Based Specialists, Fractional Professionals

 

Why Clients Choose Our RaaS Model

Recruitment designed to fit your business not the other way around.

  • Faster, more focused hiring

  • HR expertise + market insight

  • Reduced internal workload

  • Flexible, transparent pricing

Additional Services

Every solution is designed to protect your business, empower your people, and simplify HR from the inside out.

1

Policy Development & Employee Handbooks

2

Consultation and Response for EEOC, OCRC & Unemployment

3

Change Management Consulting

4

Leadership Retreats & Training Facilitation

5

Talent Acquisition & Onboarding Strategy

Let’s Get Started

Partner with Heather R. Langster and the team at Epiphany HR Solutions to bring clarity, compliance, and confidence into your business. Whether you need on-demand HR support, long-term strategy, or a trusted partner to guide your people initiatives, we’re here to help you take the next step with certainty. Let’s discuss your goals, your challenges, and how we can build a tailored HR partnership that works for you. 

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